Service & SupportService & Support

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Service & SupportService & Support

Service Request

Set up an appointment at your home. With the exception of Emergencies, all Service Requests must be verified before being processed. Please allow 24 hours for your request to be processed.

Welcome Guide

A quick overview of the first things you’ll need to do when moving into your new Truman home. Download the guide for more info on your homeowner responsibilities, property taxes, utilities and more.

Maintenance Guide

We’ve provided monthly and seasonal maintenance checklists so you can do your part to protect from things like leaks and damages, and you’ll know exactly what to expect with your new home.

Frequently Asked Questions

If you have any questions regarding standards or procedures, please refer to these answers first, as well as the information on the individual Maintenance Guide pages.

Warranty Info

Accompanied by Truman’s in-house award winning customer service, our one year wall to wall comprehensive warranty program will ensure consistent quality and workmanship.

Lawn Care Tips

To ensure that your sod and trees look wonderful for years to come, we stress the importance of proper maintenance of your yard. View our Lawn Care Guide for tips on how to properly maintain your lawn.

Truman - Live better. Live Truman.

 

Live better.®

Frequently Asked Questions

1 How do I submit a service request for my Truman home?

You can book an appointment for a service request directly through the "Service Request" section on this page. All requests, except emergencies, require verification and typically take 24 hours to process.

2 Where can I find essential information for new Truman homeowners?

The "Welcome Guide" provides a quick overview for new homeowners. It covers important topics such as homeowner responsibilities, property taxes, and utilities, and can be downloaded from this page.

3 What resources are available to help me maintain my Truman home?

Truman Homes offers a "Maintenance Guide" with monthly and seasonal checklists to help prevent issues like leaks and damages. Additionally, a "Lawn Care Guide" is available with tips for maintaining your yard.

4 What kind of warranty is provided with a Truman home?

Truman Homes offers a one-year wall-to-wall comprehensive warranty program. This warranty is supported by Truman's in-house customer service to ensure consistent quality and workmanship.